Rating calculations

Here's an explanation of how our rating system works.

The rating scale goes from 1 (lowest) to 5 (highest).

Beauty Salon rating questionnaire

The result: Are you satisfied with the result?

• [ 5 ]  Amazing
• [ 4 ]  Great
• [ 3 ]  Satisfactory
• [ 2 ]  Not what you were hoping for
• [ 1 ]  Disaster

Communication with the client: How well do you communicate with the stuff?

• [ 5 ]  Always listen very carefully to what the client wants or needs
• [ 4 ]  Listen carefully to what the client wants or needs
• [ 3 ]  Listen to what the client wants or needs
• [ 2 ]  Rarely listen to what the client wants
• [ 1 ]  No communication with the client

Facilities & Equipment: How would you describe the equipment?

• [ 5 ]  Highest quality equipment and delightful environment
• [ 4 ]  High quality equipment and comfortable environment
• [ 3 ]  Good equipment and comfortable environment
• [ 2 ]  Slightly damaged and poor quality equipment
• [ 1 ]  Damaged and very poor quality equipment and facility

Cleanliness & Hygiene: What best describes the enviroment.

• [ 5 ]  Spotless and very high hygiene
• [ 4 ]  Very clean and hygienic
• [ 3 ]  Clean and hygienic
• [ 2 ]  Needs a clean up and better hygiene
• [ 1 ]  Very dirty and lacks hygiene

Staff: How would you best describe personnel working in the facility?

• [ 5 ]  Professional & masters at what they do
• [ 4 ]  Professional & great at what they do
• [ 3 ]  Professional & know what they're doing
• [ 2 ]  Could use more training
• [ 1 ]  Unprofessional and completely lack the training

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Rating scheme

We use the following scheme to convert the number scale into descriptive ratings: